Sound familiar?Featherstone
- The call
- The old mortise lock on the front door of the house turns the key halfway and stops with a dull clunk. It has been getting harder for months, and the brass key is starting to show a bend.
You are inside, the deadbolt is thrown, and the thumb-turn will not budge. It moved a little last week with some effort.
In plain words
When the cylinder is the part that has seized, the work is about cleaning rather than force. Keyways collect dust, salt spray, metal filings and residue from sprays never meant for locks, and over time the pins stop lifting cleanly. The locksmith flushes the plug with a contact cleaner, applies a penetrating lubricant, and works the key in small movements until the plug turns. With the door open the cylinder comes out, is stripped and cleaned, gets fresh springs or pins where worn, and is dressed with the lubricant specified for that cylinder. A plug or shell that is worn, damaged or eaten through by corrosion is what gets replaced.
Seized & Jammed Lock Opening · Featherstone
How the visit goes
Scene 1
What the weather and the house have been doing
The last questions are about recent history. Has there been a thaw followed by a hard frost, or a stretch of humid days? Is this door on the shaded or windward side, or near a salted driveway? Was the door painted, re-hung, fitted with new weatherstripping or a storm door lately? Has anyone sprayed something into the keyway? Each answer changes the likely cause, and together they tell the locksmith whether this is a one-off, such as a freak freeze, or a lock that is going to keep doing this until the door or the lubrication habit is changed. The answers also shape the advice you leave with.
Scene 2
Inside a mortise case or lever set
For mortise locks and lever hardware the work moves from the cylinder to the case. The locksmith gets the door open, then removes the trim and draws the case out of the door edge. Inside, a broken lever return spring, a worn hub, a bent spindle or a latch that has lost its spring is replaced with the matching part, and years of dust and hardened grease are cleaned from the contact surfaces before a fresh application of a grease suited to lock mechanisms. The case is reassembled, the spindle and cylinder are refitted, and lever, key and thumb-turn are each tested so the latch and bolt travel fully.
Scene 3
A door that closes without a fight
If the door was the cause, the hinges, strike and seal have been set so the bolt has room. Keeping it that way is a seasonal habit: each spring and fall, try the lock with the door closed and no pressure on it, and snug the hinge and strike screws if the door has begun to drop. Wood keeps moving with humidity, so a door that swells in August may need a touch on the strike in September. A door that suddenly needs a push to lock is telling you early, while the fix is still a screwdriver and not a seized bolt.
In the van
- Replacement tailpiece or cam
- Lock de-icer
- Mortise case spring and hub
- Plug follower and repinning kit
- Cylinder springs, pins and cap
What shapes the quoteJarvis Lock & Key Specialists
- Upgrades you choose on the spot
- A keyhole cover, a storm door latch, a reinforced strike or a new deadbolt are optional extras some people add while the locksmith is there, each shown as its own line.
- Signs of an earlier struggle
- A key snapped in the plug, a twisted cylinder or a bent latch from a screwdriver adds an extraction or a repair to the opening, and the locksmith points that out before quoting it.
- Service or replace the cylinder
- A cylinder that can be stripped, cleaned and rebuilt is quoted as labour with a few small parts; one corroded through is quoted with a replacement cylinder matched to your finish and keyway.
FeesSame any hour
Asked and answered
My key turns all the way round but the bolt stays put. What has broken?
The key and cylinder are doing their job; the bar behind the cylinder that drives the bolt, called the tailpiece or cam, has broken, slipped or twisted out of engagement. It is a small part. The locksmith retracts the bolt through the mechanism or removes the cylinder to reach it, then fits a tailpiece of the right length and profile. Your cylinder and keys are unchanged afterwards.
Will I need a whole new lock?
Usually not. Most jammed locks are saved by cleaning the cylinder, fitting a small part such as a tailpiece or spring, or adjusting the door so the bolt has room. A new cylinder is fitted when the plug or shell is corroded through or twisted by forcing, matched to your finish and, where possible, pinned to your current key. A complete new lockset is usually a choice you make rather than a requirement, though some internal failures cannot be serviced in place and call for a full replacement.
If the cylinder is replaced, can it be keyed to my existing key?
Often, yes. A replacement cylinder in the same keyway can be pinned to the cuts on the key already on your ring, so the front and back doors stay on one key and nothing else in the house changes. If the old keyway is no longer made or the key is badly worn, the new cylinder comes with fresh keys and the other doors can be rekeyed to match in the same visit.
Lockout Services
- Business Lockout ServiceA cook stepped into the alley with the recycling and the rear door swung shut behind him.
- Broken Key ExtractionIn the parking lot your car key snapped in the driver's door.
- Break-In Damage Lock RepairThe patio slider is sitting crooked on its track.
- Lost Keys — Same-Visit RekeyThe keys fell out of a gym bag somewhere between the arena and the parking lot.
Featherstoneinformation
Haldimand-NorfolkOntario
Seized & Jammed Lock Opening · Haldimand County, Hagersville, Jarvis, Nanticoke, Fisherville, Selkirk, White Oaks Village, Woodlawn Park
- Town
- Featherstone, Haldimand-Norfolk
- In business
- 29 years
- Hours
- Open 24/7
- Nights, weekends and holidays, same fees
- Phone
- (365) 651-9607
- Visits
- On-site assessment preferred. Request a visit or call.
2021 census: what it means at the door
Every square is one home in a hundred.
- 57 in 100 homes · older homes
- 84 in 100 homes · mostly houses
- About 57% of homes in Haldimand County were built in 1980 or earlier, according to the 2021 Census.Older housing means older frames. Wood that has settled for years leaves strikes slightly out of line, so a bolt drags or needs a lift of the handle. A locksmith expects this and brings the shims, longer screws and strike plates to correct it.
- Single-detached houses make up about 84% of homes in Haldimand County (2021 Census).Where homes are mostly detached, patio and sliding doors deserve attention alongside the hinged ones. Auxiliary locks, pin locks and better latches for sliders are routine additions that a locksmith brings on the same visit as the front door work.
On-site assessment
Request a visit.
You are inside, the deadbolt is thrown, and the thumb-turn will not budge.
(365) 651-9607, open 24/7.